In order to keep the site safe and to have greater control over the identity of people who register in our community, we cannot allow the verification of identities with methods other than those currently used.

In order to delete the account, you must contact the team and request the deletion of the account.

** Note: We do not refund memberships. By permanently deleting your account, you will lose any unused time left on your account. **

Once you've accessed content available only to members, we can not do refunds.

After going through all the mandatory steps since you created the account and made the payment, an admin will manually check all the information you entered and will approve the account if everything is fine, or will contact you for additional information.

Yes, please be sure that:

Your prepaid card is fully activated by following the instructions enclosed with the card (if applicable).
You use the same zip code as you registered with your card during the checkout process.
You use a valid name and do not use a name such as “Gift Card”.
You use a valid address.
You use a valid phone number.

We only allow a limited number of date of birth changes. If you have hit this limit, and are unable to change your date of birth, please send an email to customer support, and tell us what your date of birth should be changed to. Be sure to include the email address associated with your account.

Anim pariatur cliche reprehenderit, enim eiusmod high life accusamus terry richardson ad squid. 3 wolf moon officia aute, non cupidatat skateboard dolor brunch. Food truck quinoa nesciunt laborum eiusmod. Brunch 3 wolf moon tempor, sunt aliqua put a bird on it squid single-origin coffee nulla assumenda shoreditch et. Nihil anim keffiyeh helvetica, craft beer labore wes anderson cred nesciunt sapiente ea proident. Ad vegan excepteur butcher vice lomo. Leggings occaecat craft beer farm-to-table, raw denim aesthetic synth nesciunt you probably haven't heard of them accusamus labore sustainable VHS.

Anim pariatur cliche reprehenderit, enim eiusmod high life accusamus terry richardson ad squid. 3 wolf moon officia aute, non cupidatat skateboard dolor brunch. Food truck quinoa nesciunt laborum eiusmod. Brunch 3 wolf moon tempor, sunt aliqua put a bird on it squid single-origin coffee nulla assumenda shoreditch et. Nihil anim keffiyeh helvetica, craft beer labore wes anderson cred nesciunt sapiente ea proident. Ad vegan excepteur butcher vice lomo. Leggings occaecat craft beer farm-to-table, raw denim aesthetic synth nesciunt you probably haven't heard of them accusamus labore sustainable VHS.

You can reset your password HERE. Be sure to input the email address you used to create your account.

Tip: Check your spam/junk mail folder if you do not see a prompt password reset email. Occasionally, email providers will automatically mark our messages as spam.

Deleted messages will remain permanently deleted, without ever being able to recover these messages.

You can use the search tools to find a member in our community.

Simply log into your deactivated account to reactivate. You will then be sent a reactivation email. Click the activation link in it and your account will automatically become restored.

You can block by accessing its profile and pressing the block button. It will be blocked and can no longer see your profile, can no longer send you messages.

For an optimized experience on Ma’Lovee VIP Agency, you will need to update your browser! Listed below are instructions on how to update each browser type:

Google Chrome - Version 34+

https://www.google.com/chrome/

Internet Explorer - Version 11+, Edge

https://www.microsoft.com/en-us/download/internet-explorer-11-for-windows-7-details.aspx

Mozilla Firefox - Version 24+

https://www.mozilla.org/en-US/firefox/new/

Apple Safari - Version 8+

https://support.apple.com/en-us/HT204416

Android OS - Version 5.0+

Go to your system settings to upgrade your Android OS

If you are a VIP member, you have the possibility to set the public or private profile in the settings.

A blocked member cannot see your profile, pictures or send you messages.

A blocked member has restrictions on viewing your profile or commenting on your photos, sending messages or other options related to you.

If you have a hidden account, others may contact you but may not see your profile.

Duplicate Information
Contact Information (phone number, social media usernames, email address, etc.)
Links to any other websites
Requests for sex or sexually explicit text
Specific monetary amounts
Commercial activity of any kind

Click on your name in the upper right, edit settings, then you can select what information you want to edit.

Go to the menu section, then select settings and from there you can choose what information you want to change.

The pictures are posted automatically, they will be verified along the way by the admins of this website as soon as possible.

Access your profile, and in the gallery section you will see the option to upload public photos or in the private gallery.

Access your profile, and in the gallery section you will see the option to delete public photos or in the private gallery.

When uploading a photo to either your Public or Private albums, please follow the rules listed below. Photos that violate the guideline will be denied and your account may be suspended.

Photos can include:

Photos must include yourself.
Bottom nose to chin photos.
Partially blurred or masked photos.
Clothed photo of body without your face.v Couple photos, only if you’re present in the photo.
Houses, Cars, Yachts are allowed if you’re present in the photo.
Fully covered lingerie, underwear and bikini photos.

Things that are not allowed:

It’s important to note that violating the rules below may result in a disabled account or discontinued use, without warning.

Any photos that doesn’t feature yourself. This includes stock/celebrity photos
Extreme Closeup photos- photos focused solely on lips/hands/feet/chest will be denied
Photos including children.
Photos containing or depicting illegal content.
Duplicate photos.
Photos from other members on website.
Copyrighted photos from any website.
Improperly rotated or cropped images.

Click on your profile, top right, then access edit the settings and from there you can see the special field where you can upload the picture for your profile.

On the main page, you have a button that takes you to the special section with members who have access to your private gallery. You can restrict or authorize access from that section.

Your identity will be verified when we verify your account after registration.

If you have found someone using your photo on the website, you can request that the photo be removed by writing to customer support.

At this moment we only accept payment by BTC and by the methods we have currently set on the website.

We are hoping to have more payment options available soon!

Payment processors can take up to 48 hours before a payment confirmation is received.

Get in touch with the support so that you can be guided to extend the membership.